As a recruitment leader, the only thing harder than waking up my clients, is waking up my recruiters.
I don't know if your team are the same (be honest!) but most are creatures of habit and like to keep their markets and knowledge close to their chest, meaning it is tough to challenge them on what they are doing activity wise each morning.
"My clients don't like it if I call before 9am" or "I'm replying to my 'overnight' emails" are common and easily used phrases to bat away my line of inquiry as to their action plans for the first part of the day.
8.30 - 11.30am are the fastest hours of the day... drag your heels and you're staring down the barrel of lunchtime and a wasted half of the day.
ACT NOW team leaders!
At 8.30 am, the 10B410 begins. The goal is simple. Every team member makes 10 real, productive, phone calls, where they connect with a client or candidate and achieve a meaningful outcome. You can define ‘outcome’ as you see fit, but typically it’s setting up a meeting with a client, or selling in a candidate, for example. With candidates it could be briefing on a job, or debriefing on an interview. And those 10 calls have to be made and completed … by 10 am! To count, the person has to be spoken to and the outcome achieved. So it may take 30 actual calls to hit those 10 conversations. Suddenly, instead of 8 dopey recruiters frittering away the first hour of the day, we have 80 great connections with our clients, which inevitably will lead to 80 more.